Character creation in Forsaken World is one of the most detailed to be found in a free-to-play MMORPG yet. On creating a character, players can choose between one of five races: Human, Elf, Dwarf, Stoneman, and Kindred. Each race has a set of classes specifically available to it, which means that classes are race locked, but not gender locked – with the exception of the Stoneman Protector, which can only be male. There are a total of eight classes (Warrior, Mage, Priest, Protector, Assassin, Bard, Marksman, and Vampire) some of which fall into traditional roles while others are unique hybrids. Each class is also marked with a difficulty rating (called "Micro"), ranging from easy (three stars) to hard (five stars).

Customization is particularly fantastic in Forsaken World – face, flair, skin, hair style, and hair color are all customizable with dozens of options, including unique flair for each facial choice for each race. There's very little overlap between races in terms of hair styles and flair, which means that you can get a fairly unique look right from the start.